Through having a permanent office based in China, Zenco Solutions' brings to the table many advantages few other supply management resources can offer. Being “on the ground” in China is what gives us total control of the manufacturing processes and allows us to ensure both quality standards and client deadlines are met while still generating cost savings for you. By stringently applying international quality standards to all phases of the manufacturing process, we ensure the products you have ordered meet or exceed your expectations.

Many other sourcing companies talk of achieving similar results to ours, but most attempt this from afar by email and fax. Unless you are on the ground in China with native Chinese speakers to assist, you have no control over the manufacturing process, problem solving, the skills of the staff used, human rights, timely deliveries, shipping agents and a myriad of other factors. Traditionally, sourcing from China has been treated with some trepidation by newcomers and seasoned pros alike, and with good reason. Even those experienced in outsourcing have often made or continue to make hit-or-miss experiences in their dealings with China. Common Chinese manufacturer problems for the unwary include:

• Misunderstanding of client requirements;

• Inconsistency of raw materials;

• Quality problems including inconsistency in the standard of the finished product;

• Failing to inform the client of product or component substitutions; and

• Missing delivery dates through management inefficiencies, excessive workloads or even general apathy.

These manufacturer problems are often unwittingly compounded by the client due to factors such as:

• Cultural differences and language barriers;

• Lack of close and in-person supervision of the manufacturer during the production process (from order placement to final delivery and loading); and

• Attempting to run part or all of the manufacturing process remotely by e-mails, faxes and/or telephone calls.
   

Does this all sound familiar? Or maybe this touches upon your misgivings about venturing into Chinese sourcing for the first time? This is where Zenco Solutions can help. Our key philosophy is that being close to the manufacturing source is the critical element that enables us to provide our clients with quality products at very competitive prices and within the given delivery periods. A thorough understanding of China including local knowledge and an understanding of regional customs and business culture is as important as being able to converse in the local language, and is of the utmost importance in order to meet your objectives when sourcing products in this part of the world.

Through our team's close supervision of the manufacturer coupled with our vast experience and knowledge of doing business in China, we are able to successfully navigate these pitfalls. This local team placement and their wealth of experience have proved to be a winning formula in our success and to our client's overall satisfaction.

In addition to this, you will also find that we are fast, friendly, efficient and focused on putting your needs first. Please This e-mail address is being protected from spambots. You need JavaScript enabled to view it .